Look, we get it - nobody really enjoys reading these things, but we think it's important you know exactly how we handle your info
At Zephyr Rune Legends Architecture, we're pretty straightforward about how we work with your personal information. We've been designing spaces inspired by ancient myths since we started, and honestly, protecting your privacy is just as important to us as getting those proportions right in our designs.
This policy covers what we collect, why we need it, and what we do with it. No hidden clauses or confusing jargon - just the real deal about how your data's handled when you work with us or visit our site.
When you reach out or work with us, here's what we typically need:
We're not gonna sell your info to random companies or spam you with unrelated stuff. Here's what we actually do with it:
Creating designs that actually match what you're envisioning, preparing drawings, getting permits sorted
Keeping you updated on progress, answering questions, scheduling meetings
Contracts, invoices, and maintaining project records as required by law
Understanding what works and what doesn't so we can get better at what we do
We take security seriously around here. Our digital files are encrypted, physical documents are locked up, and access is limited to team members who actually need it for your project.
We use industry-standard security measures, secure servers, and regular backups. While no system's 100% bulletproof (anyone who says otherwise is lying), we do everything reasonable to keep your information safe from unauthorized access or breaches.
We don't hand out your info to just anyone, but there are times when we need to share certain details:
This is your data, and you've got rights regarding how it's used:
Ask to see what personal info we've got on file about you
Request updates if something's outdated or incorrect
Request removal of your data (with some legal exceptions)
Unsubscribe from marketing emails anytime
Yeah, our website uses cookies - not the chocolate chip kind, unfortunately. These small files help us understand how people use the site and remember your preferences.
We use analytics tools to see which pages get the most traffic and how visitors navigate around. You can disable cookies in your browser settings if you want, though it might affect how some features work.
We hold onto project files and client information for as long as necessary - typically 7 years for completed projects due to professional liability requirements and Canadian business regulations.
For general inquiries that don't turn into projects, we'll keep your contact info for about a year in case you decide to move forward later. After that, it gets deleted unless you ask us to keep it.
Our site might link to other websites - supplier catalogs, material databases, inspiration galleries, that sort of thing. Once you click through to those sites, this privacy policy doesn't apply anymore. They've got their own policies, so check those out if you're concerned about how they handle data.
We might update this privacy policy from time to time as laws change or we add new services. When we make significant changes, we'll post a notice on our website and update the date at the top. For ongoing clients, we'll shoot you an email to let you know what's changed.
If something here doesn't make sense or you've got specific questions about how we handle your information, just reach out. We're happy to explain things in plain language.